How our clients are using Performetrix 3X, our "cloud based" solution, to both enhance their performance profile and involve key partners, their team,suppliers and customer base.
All our customers have the same challenge:
Kpi's, SLA's, data indicators and associated management comments require rapid and clear communication across the business, and sharing with clients and suppliers.
The data comes from mixed sources, some available centrally, some from distributed operations. The solution to this had been to use spread-sheets to collect,collate and present this information A method that becomes cumbersome over time lacking both control and flexibility.
By utilising the Performetrix cloud based solution (Performetrix 3X) our customers are able to collect information in a disciplined yet flexible way. Sourcing data by data transfers, spreadsheet uploads and direct data entry from multiple sites. Once captured, information is then widely available, problem areas are highlighted and the opportunity to capture managers local business knowledge and issue resolution plans become a key part of the process, bringing a new dimension to the numbers.
Users may elect to access the system directly but may prefer to receive regular automated reports focussed on their areas of interest. Reports are generally received in a Spreadsheet or PDF format or posted to a local WIKI platform and provide the user with Data tables, trend graphs, target/spider graphs and league tables along with explanations relevant to the measurements.
In all cases our customers have been able to breathe life into their quality based projects and have found new and innovative ways to incorporate their customers and suppliers into the project.
Please review our pages to find out their stories.